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Instructions to use a New Account: 1 - Download Efonica SoftPhone application from www.efonica.com 2 - Install/Run the program on your computer 3 - Enter your Account Number/PIN Instructions to use the Vouchers: 1 - Go to www.efonica.com , login with your account username & password 2 - Go to ADD FUNDS page 3 - Choose to recharge by voucher code 4 - Enter the code on your recharge voucher and submit  Call for FREE by adding the prefix '10' before your family and friends' efonica accounts  Login to www.efonica.com; choose �Calling� to try many different services using the same account  For 24/7 customer support, please send an email to support@efonica.com  If you are using VoIP hardware, lift your handset and dial 1101# follow the voice instructions to recharge and check your existing balance.